Argorest LTD operates the online store available at www.argorest.store and provides products, website features, information, content and related services through the website.

These Terms apply to all visitors, customers and other users of the website. Please read them carefully before using our website or purchasing from us.

If you do not agree with these Terms, you should not use the website or place an order through it.

By using this website, you confirm that you have the legal capacity to enter into a binding agreement or, where required, that you have permission from a parent or legal guardian.

You must use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Introduce viruses, malicious code or other harmful technology.
• Interfere with the security, availability or operation of the website.
• Use automated tools to scrape, copy or exploit website content without permission.
• Use our website or products in a way that violates applicable laws or third-party rights.

We may restrict or terminate access to the website where we reasonably believe these Terms have been violated.

We aim to present our products and their characteristics as clearly and accurately as reasonably possible.

Product photographs, colours, dimensions, packaging and appearance may vary slightly depending on manufacturing batches, screen settings, lighting, photography, supplier updates and other reasonable production variations.

Measurements shown on our website may be approximate unless specifically stated otherwise.

Product descriptions and information are provided for general informational purposes and should be read together with any instructions, warnings or guidance supplied with the product.

When you place an order, you are making an offer to purchase the selected products subject to these Terms.

Receiving an order confirmation does not necessarily mean that your order has been finally accepted. We reserve the right to review and, where reasonably necessary, reject or cancel an order before fulfilment.

An order may be refused or cancelled for reasons including:

• A product being unavailable or out of stock.
• An obvious pricing or product information error.
• Payment authorisation being declined or reversed.
• Suspected fraud, abuse or unauthorised activity.
• Shipping restrictions affecting the destination.
• Incorrect or incomplete customer information.

If we cancel an order after payment has been successfully collected, any amount due back to you will be refunded to the original payment method where reasonably possible.

Product prices displayed on the website are the prices applicable at the time shown, subject to any clearly disclosed taxes, shipping charges, duties or other costs that may apply to the transaction.

The total amount payable will be presented during checkout before the order is submitted.

We may change product prices, promotions and offers at any time. Changes will not normally affect an order already accepted by us, except where required to correct an obvious error or where permitted by applicable law.

Payments are processed using the payment methods made available during checkout. Payment processing may be performed by independent payment service providers and may be subject to their own terms and security procedures.

You confirm that the payment details submitted by you are accurate and that you are authorised to use the relevant payment method.

Shipping options, estimated delivery periods and applicable charges are displayed on our website or during checkout where available.

Delivery estimates are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

Delivery times may be affected by factors outside our reasonable control, including carrier delays, customs processing, public holidays, severe weather, transportation disruption, destination restrictions and incorrect delivery information.

Customers are responsible for providing a complete and accurate shipping address. Additional costs arising from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

International shipments may be subject to customs procedures, import taxes, duties or similar charges depending on the destination. Responsibility for such charges will be determined by the destination's applicable rules and any information presented during checkout.

Please review our Shipping Policy for additional information regarding fulfilment and delivery.

Your cancellation, return and refund rights depend on applicable law, the nature of the product and the circumstances of the purchase.

UK Consumer Cancellation Rights

Where the UK Consumer Contracts Regulations apply to an eligible distance purchase, a consumer generally has the right to notify us that they wish to cancel within 14 days after receiving the goods, without needing to provide a reason.

After notifying us of an eligible cancellation, the goods should generally be returned within the legally applicable return period. Certain products and circumstances may be excluded from the statutory cancellation right.

Condition of Returned Goods

You may inspect products in the same way you reasonably could in a physical shop. Where permitted by law, a refund may be reduced if the value of returned goods has been diminished by handling beyond what is reasonably necessary to establish their nature, characteristics and functioning.

Faulty or Incorrect Goods

Nothing in our Returns & Refund Policy affects rights you may have under applicable consumer law in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.

Please review our Returns & Refund Policy for the operational process for requesting a return or refund.

If you are purchasing as a consumer, you may have mandatory legal rights that cannot lawfully be excluded or restricted by these Terms.

Where the Consumer Rights Act 2015 applies, goods supplied to consumers are required to meet applicable statutory standards, including requirements relating to satisfactory quality, fitness for purpose and conformity with their description.

Nothing in these Terms is intended to exclude, restrict or replace any mandatory consumer protection that applies to your purchase.

From time to time, Argorest may offer promotional prices, discount codes, bundles or other special offers.

Promotions may have separate conditions, eligibility requirements, validity periods or product exclusions.

Unless expressly stated otherwise, promotional codes cannot be exchanged for cash and may not be combined with other offers.

We may refuse or cancel the use of a promotion where there is evidence of fraud, manipulation, technical error, duplication or use contrary to the promotion's stated conditions.

We aim to keep information on our website accurate and current, but occasional typographical errors, inaccuracies, omissions or technical issues may occur.

We reserve the right to correct errors, update information or make reasonable changes to website content at any time.

If an error materially affects an order you have placed, we will take reasonable steps to inform you and provide any remedy required under applicable law.

Unless otherwise stated, the website and its original content, branding, logos, graphics, product presentation, page layouts, written material and other proprietary materials are owned by, licensed to or used with permission by Argorest LTD.

You may use the website for personal, non-commercial shopping and informational purposes.

You may not reproduce, distribute, modify, publish, commercially exploit or create derivative works from protected Argorest materials without prior written permission, except where permitted by law.

Where our website allows reviews, comments, photographs or other customer-submitted material, you remain responsible for the content you submit.

You must not submit content that:

• Is unlawful, abusive, threatening or deliberately misleading.
• Violates another person's privacy or intellectual property rights.
• Contains malicious software, spam or unauthorised advertising.
• Impersonates another person or misrepresents your experience.

By voluntarily submitting content for publication, you grant us a non-exclusive permission to display, reproduce and use that content for operating and promoting Argorest, subject to applicable law and our Privacy Policy.

We may moderate or remove user content where reasonably necessary.

Our website may use or link to services operated by third parties, including payment processors, shipping providers, analytics platforms, applications and external websites.

Third-party services are generally governed by their own terms, policies and privacy practices.

A link to or integration with a third-party service does not necessarily constitute an endorsement of every product, statement or service offered by that third party.

Personal information submitted through Argorest is handled in accordance with our Privacy Policy and applicable data protection requirements.

Our Privacy Policy explains the types of personal information we may process, why we process it, how it may be shared, how long it may be retained and the rights that may be available to you.

Where cookies or similar technologies are used, additional information may also be provided through our cookie notice or preference tools.

Products should be used in accordance with their intended purpose and any instructions, warnings or care information supplied with them.

Customers are responsible for determining whether a product is appropriate for their individual circumstances.

Products intended to provide everyday comfort, ergonomic support or general wellness are not automatically a substitute for professional medical diagnosis, treatment or advice.

If you have an existing medical condition, injury, persistent pain or specific health concern, you should seek advice from an appropriately qualified healthcare professional where necessary.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection law.

Subject to those mandatory rights, Argorest LTD will not be responsible for losses that were not reasonably foreseeable when a contract was formed or losses resulting from circumstances outside our reasonable control.

Where you use the website or purchase products for business or commercial purposes, additional limitations permitted by applicable law may apply.

We will not be responsible for a failure or delay in performing an obligation where that failure or delay results from circumstances outside our reasonable control.

Such circumstances may include transportation disruption, carrier interruption, customs delays, severe weather, natural disasters, governmental action, labour disruption, telecommunications failure, major technical incidents or other comparable events.

Where such an event materially affects an order, we will take reasonable steps to minimise disruption and communicate with affected customers where appropriate.

To the extent permitted by applicable law, users acting outside their capacity as consumers agree to be responsible for losses, liabilities or reasonable costs resulting directly from their unlawful use of the website, infringement of third-party rights or material breach of these Terms.

Nothing in this section limits any mandatory rights available to consumers.

If any provision of these Terms is found by a competent authority to be invalid, unlawful or unenforceable, that provision will be treated as modified or removed only to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

If we delay or fail to enforce a provision of these Terms on one occasion, this does not necessarily mean that we waive our right to enforce that provision or any other provision in the future.

These Terms and any contractual relationship between you and Argorest LTD are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you in your country or place of residence.

Nothing in these Terms is intended to deprive a consumer of protections that cannot lawfully be excluded by agreement.

We may revise these Terms from time to time to reflect changes in our services, business operations, legal obligations or website functionality.

The version published on this website will apply from the time it becomes effective, subject to applicable law.

Changes will not retrospectively remove rights that have already arisen under an existing consumer contract where doing so would be unlawful.

Questions regarding these Terms & Conditions, an order or our services may be sent to Argorest using the contact information below.