Shipping costs depend on your delivery destination and the shipping option available for your order.

The shipping option and final shipping charge applicable to your order will be displayed during checkout before payment is completed.

Delivery usually takes approximately 7–15 business days, depending on your location, destination and local delivery conditions.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, public holidays, weather conditions or unusually high order volumes.

This fulfilment model allows us to work directly with selected manufacturing and supply partners while offering Argorest products to customers across multiple countries.

If an order contains more than one product, items may occasionally be fulfilled from different locations.

This means your order may arrive in more than one package and individual packages may be delivered on different days.

Receiving part of an order before the remaining items does not necessarily mean that an item is missing.

Where tracking is available, tracking information may be provided after your order has been processed and dispatched.

Tracking information can sometimes require additional time to update after the carrier receives a parcel.

If your tracking has not updated immediately, please allow time for the shipping carrier's system to register the latest movement.

Customers are responsible for entering a complete and accurate shipping address when placing an order.

Please carefully check your:

• Full name
• Street address
• Apartment, unit or building number where applicable
• City
• State, province or region
• Postal or ZIP code
• Country
• Contact information

If you notice an address error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfilment has begun.

International orders may be subject to customs procedures, import requirements, taxes, duties or other destination-specific charges.

These requirements are determined by the destination country and relevant authorities and may affect the final delivery timeline.

Where additional import charges apply, responsibility for those charges will depend on the rules applicable to the destination and any information provided during checkout.

Although most orders are delivered within the estimated timeframe, occasional delays may occur.

Delays may be caused by:

• Customs inspections or clearance procedures
• Carrier network disruptions
• Severe weather
• Public holidays
• Peak shopping periods
• Transportation disruptions
• Remote delivery destinations
• Incorrect or incomplete delivery information

We appreciate your patience if circumstances outside our reasonable control affect your delivery.

If your order has not arrived within the expected timeframe, please first review any available tracking information and confirm that the delivery address provided with the order was correct.

You may also wish to check with household members, reception areas, neighbours or the local delivery carrier where appropriate.

If you still cannot locate your parcel, contact Argorest so we can review the available order and shipping information.

If you have questions about shipping, delivery or an existing order, contact our team using the information below.